" Lowell recently led a workshop on ‘Creating the Member Experience’ for ACG’s Chapter Executives. Besides bringing a deep expertise to the material, Lowell created an interactive learning model where the attendees were able to listen, create, and apply what he taught. He has the right dynamics to lead them as a group and help them 1:1 as well. Without hesitation, we would bring Lowell back to work with our volunteer leaders again."